CX Solutions
Customer Experience Solutions
Company Overview:
CX Technology Solutions is a leading technology solutions provider dedicated to delivering outstanding customer experiences. We are currently seeking a highly skilled Tier 2 Customer Support Specialist to join our team based in Niš, Serbia. Our ideal candidate is a problem-solver at heart, equipped with a wealth of technical knowledge and the ability to communicate effectively with customers and team members alike.
Role Summary:
As a Tier 2 Customer Support Specialist, you will play a critical role in addressing and resolving complex customer issues, providing high-level technical support, and contributing to our team’s overall success. You will work closely with both customers and internal teams to ensure prompt resolution of technical problems, enhancing customer satisfaction and loyalty.
Key Responsibilities:
Work Hours & Benefits:
Requirements:
Location:
This is an on-site position based in Niš, Serbia. Remote work may be possible in future but will be in office five days per week for the initial period of 6 months (subject to change). No moving accommodation will be provided.
Application Deadline: Wednesday, September 18, 2024
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