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About OHO
OHO is a fully remote, digital marketing agency specializing in user research, website design, web development, content strategy, and digital marketing. We work with clients across industries including higher education, healthcare, and arts & non-profits.
The Opportunity
OHO is searching for an experienced project manager to be the primary point of contact for large complex website redesign projects from discovery through launch. As a natural leader, you will thrive in our fast-paced environment and excel at collaborating with clients and our internal team of strategists, researchers, designers, and developers. You will develop and execute comprehensive project plans, delegate tasks, and manage all aspects of the project lifecycle, keeping deliverables on schedule.
Measured On
- On-time and on-budget project delivery
- Project plans aligned to project team estimates
- Ability to manage and mitigate project risks
- Achieving project financial targets – profitability and hourly rate
- Reliable revenue forecasts through mitigating delays in the completion of project deliverables
- Maintaining strong client relationships and ensuring client satisfaction
Outcomes
- Successful Project Delivery: You will drive projects to build high-quality websites that meet client needs and expectations, on time and within budget.
- Strong Client Relationships: You will build trust and foster positive client interactions throughout the project lifecycle.
- Effective Team Collaboration: You will ensure seamless collaboration between internal teams (strategists, designers, developers, etc.) to achieve project goals.
- Clear and Consistent Communication: You will effectively communicate with clients and internal teams as it relates to managing expectations, resolving issues, and ensuring everyone is aligned.
- Proactive Risk Management: You will identify potential roadblocks, mitigate risks, and develop contingency plans to ensure project success.
- Reliable Project Plans: You will consistently maintain project plans in a timely manner and mitigate delays to project deliverables to ensure the team is fully utilized and project revenue remains on track.
Job Responsibilities
- Plan, lead, and manage all phases of website projects, from concept to launch
- Serve as the primary client contact
- Produce weekly client status reports
- Lead and set clear agendas for all internal and client meetings
- Clearly understand and translate client business needs to the internal team
- Cultivate and nurture valuable client relationships
- Communicate openly and effectively to manage expectations
- Develop and implement project plans with clear deliverables
- Delegate tasks and responsibilities strategically to team members
- Establish and enforce project timelines, ensuring deadlines are met
- Proactively manage changes in scope, identify risks, and create contingency plans
- Prioritize project tasks and deliverables efficiently
- Track, address, and report on project issues
- Manage project budgets to achieve defined financial goals
- Detailed note-taking during all internal and client meetings
- Writing and presenting change orders to clients as needed
Required Experience
- A proven track record of success in strategizing, planning, and executing large website projects
- 5+ years of client-facing digital project management experience
- Digital agency experience or similar environment
- Hands-on understanding of web development processes and CMS platforms in Drupal or WordPress
- Experience with project management tools such as Jira, Basecamp, and Kantata
- Strong problem-solving and decision-making capabilities
- Exceptional communication (written and verbal) and interpersonal skills
- Strong attention to detail
- Bachelor’s or Master’s Degree
Employee Benefits
Benefits include 401(k) and match, starting three weeks of vacation, sick time, ten holidays, Summer Fridays, and more! OHO’s Annual Summit in-person meeting at beautiful locations for the entire team. Leadership provides regular company updates, an open-door policy, and fun special events and competitions sprinkled throughout the year!
Additional Information
- Candidates should demonstrate the ability to legally work in the United States according to federal law.
- OHO Interactive is an Equal Opportunity Employer committed to a diverse workforce.
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