Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people?
Join Us.
We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for students attending K-12 private schools.
At least one year customer service/call center experience
English proficiency
Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience
The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations.
Self-motivation, detail-orientation and the ability to multitask.
Accurate typing and keyboard skills; comfort with PC/internet navigation
To work from home, all candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free place to work. Sutherland will provide all equipment.
Tagged as: AWS
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